How do I know that shopping with you is safe?

Our Security Hardware Store shopping engine is built on the Drupal Ubercart platform and uses SSL encryption to protect you. SSL (Secure Socket Layer) is the standard today for securing online shopping transactions. All your personal information including credit card number, name and address is encrypted to ensure it cannot be accessed as it travels through the Internet. We guarantee your order will be transmitted securely via 128-bit SSL encryption. You will never have to pay if unauthorized charges appear on your credit card statement as a result of shopping here.

How do I know that giving my credit card information to you is safe?

Your credit card information is not visible or accessible in our order system. We receive an authorization code, and information that tells us whether the address you entered matches the information on file with the credit card company. We also get information on whether the CVV code (3-digit number on the back of your credit card) entered matches what's on file with the credit card company. This information is used to determine if someone could be using your card without your consent. In cases where any of the information is not correct or missing, we will contact you to verify the purchase.

Will you give my information to other companies?

Absolutely not. We treat ever piece of information you provide as 100% strictly confidential.

What information do you need from me? Why do you need this information?

As part of the order process, you will enter the following information:

• Shipping address
• Billing Information
• Phone Number
• Email Address

We want the order process to go as smoothly as possible. We require the billing information to process your credit card and shipping address to get your purchase to you. We will send you your tracking number via email. Your phone number allows us to contact you should we have any issues with completing your order or if we suspect someone has used your credit card without your knowledge. We will not contact you by phone unless there is situation that would delay your order or if you have requested that we contact you. We do not distribute this information and only use it for the purposes of order processing and fulfillment. You will not receive any promotional emails from us.

How do you get my information?

You will provide your information as part of our worry-free secure checkout. Once you've placed your items in the shopping cart, you will begin the checkout process where you will be prompted for your credit card, billing information, shipping address, phone number and email address. Remember that we use SSL-encryption in our checkout process so your information is 100% protected.

What if I need to contact you?

Contact us at 1-888-947-0082. Or email us at service@securityhardwarestore.com.

I don't want to place my order online, can I call you instead?

Sure. Just call us at our toll-free number above between 8 a.m. - 5 p.m. Mountain Standard Time.